EliteBets Terms & Conditions — Everything explained in plain language

By using the EliteBets website or app, you confirm that you have read and agree to all the terms and conditions listed below. These terms are written in plain language so everyone can understand them clearly. We believe in full transparency — no complicated legal jargon, just straight talk.

If any terms are updated, we will notify you via email or in-app notification. Continued use of EliteBets after any changes are made will be considered acceptance of the updated terms.

To open an account with EliteBets, you must meet the following requirements:

• You must be 18 years of age or older. Minors are not permitted to open an account.
• Each person may register only one account. If multiple accounts are detected, all associated accounts will be closed.
• All information provided at registration must be truthful, accurate, and your own. Providing false information will result in account termination.
• You are responsible for keeping your account password confidential. You must not allow anyone else to access your account.
• You will be required to submit documents for KYC verification (NID, passport, etc.).

EliteBets offers a variety of bonuses, each with its own specific terms. Failure to comply with these terms may result in the bonus being forfeited.

Welcome Bonus

• New members will receive a welcome bonus on their first deposit.
• A minimum deposit is required to qualify for the welcome bonus.
• To withdraw bonus funds, you must meet the specified wagering requirements — typically 10–30 times the bonus amount.

Daily Cashback

• Cashback is credited directly to your balance and can be withdrawn with no wagering requirements.
• Cashback rates vary based on your play history and VIP level.

All financial transactions on EliteBets are secure and fast. We support the most popular payment methods in Bangladesh.

Deposit Rules

• The minimum deposit amount is ৳200. The maximum limit depends on your account verification level.
• Only payment methods in your own name are accepted. Third-party payments are not permitted.
• Deposits are usually credited to your account instantly. If you experience any issues, please contact support within 24 hours.

Withdrawal Rules

• The minimum withdrawal amount is ৳ 500.
• Withdrawal requests are typically processed within 1–5 minutes. If verification is required, it may take up to 24 hours.
• KYC verification must be completed before your first withdrawal.
• Withdrawals must be made using the same payment method used for the deposit.
• EliteBets reserves the right to temporarily suspend withdrawals and conduct additional verification for any suspicious transactions.

EliteBets has a set of general rules for betting and gameplay that apply equally to all players.

• All game outcomes are determined by a neutral RNG (Random Number Generator) system, independently audited by a third party.
• The minimum and maximum bet limits for each game are displayed directly within the game interface.
• Once a bet is confirmed in Sports Betting, it cannot be cancelled — bets are only refunded if the event itself is cancelled.
• If a game session is interrupted due to a technical issue, the stake for that bet will be refunded.
• Late bets placed during live betting may be considered void.

The following activities are strictly prohibited on EliteBets. Engaging in any of them may result in account closure and forfeiture of funds:

• Money Laundering: Using EliteBets for illegal financial transactions is strictly prohibited and may result in legal action.
• Bots & Automation: Using automated software, bots, or scripts to play games or place bets is strictly prohibited.
• Bonus Abuse: Exploiting bonuses through multiple accounts, false information, or coordinated betting.
• Account Sharing: Sharing your account with someone else or operating another person's account.
• System Hacking: Attempting to exploit platform vulnerabilities for unfair advantage.
• Match Fixing: Betting while involved in influencing the outcome of any sporting event.

EliteBets reserves the right to temporarily or permanently close an account under the following circumstances:

• Violation of any provision of these Terms & Conditions.
• Failure to provide valid documents when requested for KYC verification.
• If suspicious transactions or fraudulent activity are detected.
• If you request self-exclusion.

You may request to close your account at any time. Any remaining balance (excluding bonuses) will be returned to you.

Playing games or betting on EliteBets carries financial risk. EliteBets is not directly liable for the following:

• If a game or betting session is disrupted due to loss of internet connection.
• Transaction delays caused by technical issues with third-party payment gateways.
• Games not functioning properly due to issues with your device or browser.
• Unauthorized access to your account resulting from your own negligence.

EliteBets reserves the right to update these terms and conditions at any time. Users will be notified of any significant changes via email or in-app notification.

Dispute Resolution

• For any complaints or disputes, please contact our support team first.
• The support team will provide an initial response within 48 hours.
• If you are not satisfied with the support team's resolution, you may escalate your case through our higher-level dispute resolution process.
• All disputes will be resolved in accordance with international gaming laws and the guidelines of EliteBets' licensing authority.